Susan Mazza
Leadership Coach, Facilitator of Organizational Change
Book Recommendations:
Recommended by Susan Mazza
by John C. Maxwell·You?
The most effective leaders know how to connect with people. It's not about power or popularity, but about making the people around you feel heard, comfortable, and understood. This book will teach you how to do that. While it may seem like some folks are born with a commanding presence that draws people in, the fact is anyone can learn to communicate in ways that consistently build powerful connections. Bestselling author and leadership expert John C. Maxwell offers advice for effective communication to those who continually run into obstacles when it comes to personal success. In Everyone Communicates, Few Connect, Maxwell shares five principles and five practices to develop connection skills including: Finding common groundKeeping your communication simpleCapturing people’s interestCreating an experience everyone enjoysStaying authentic in all your relationshipsYour ability to achieve results in any organization is directly tied to the leadership skills in your toolbox. Connecting is an easy-to-learn skill you can apply today in your personal, professional, and family relationships to start living your best life.
Recommended by Susan Mazza
by Margaret J. Wheatley·You?
by Margaret J. Wheatley·You?
The new edition of the bestselling, acclaimed, and influential guide to applying the new science to organizations and management. In this new edition, Margaret Wheatley describes how the new science radically alters our understanding of the world and how it can teach us to live and work well together in these chaotic times. We live in a time of chaos, rich in potential for new possibilities. A new world is being born. We need new ideas, new ways of seeing, and new relationships to help us now. New science—the new discoveries in biology, chaos theory, and quantum physics that are changing our understanding of how the world works—offers this guidance. It describes a world where chaos is natural, where order exists "for free." It displays the intricate webs of cooperation that connect us. It assures us that life seeks order, but uses messes to get there. This book will teach you how to move with greater certainty and easier grace into the new forms of organizations and communities that are taking shape. You'll learn that: • Relationships are what matters—even at the subatomic level • Life is a vast web of interconnections where cooperation and participation are required • Chaos and change are the only route to transformation In this expanded edition, Wheatley provides examples of how non-linear networks and self-organizing systems are flourishing in the modern world. In the midst of turbulence, Wheatley shows, we create work and lives rich in meaning.
Recommended by Susan Mazza
by Suzanne Fox, Laura Steward Atchison·You?
by Suzanne Fox, Laura Steward Atchison·You?
In every life, there is at least one “mentor that matters”: a person whose insights spark change and whose influence endures. It might be an educator whose knowledge ignites new passion. A family member whose wisdom steers us away from irreparable mistakes or encourages our boldest dreams. An expert whose training spurs us to do more than we could have imagined. A leader who elicits strength or courage. A friend who sees and encourages our hidden gifts. Sometimes, this transformational teacher calls him- or herself a mentor. More often it’s someone whose role in our lives has another name: parent or pastor, colleague or child, manager, friend, therapist, role model, inspiration, hero. It might be someone sitting across from us in a classroom, office, or kitchen…someone working beside us in a lab, a gym or a studio…someone miles or even countries away…even someone known to us only through news headlines, the pages of a book, the annals of history, or the beauty of a work of art. In a series of brief and richly thought-provoking essays written by both recognized “names” and extraordinary ordinary Americans, THE MENTOR THAT MATTERS: STORIES OF TRANSFORMATIONAL TEACHERS, ROLE MODELS AND HEROES shares the perspectives of forty unique individuals as each speaks about one person who unforgettably changed their lives. Encompassing moods from playful to fierce and professional fields including academia, the arts, business and marketing, medicine, philanthropy, science, and more, each contributor’s story is vividly different and personal. Yet all invite us into their lives at a pivotal moment. And all explore the same core questions. How do we define and embody excellence? How can another person help us be most powerfully ourselves? Must someone’s presence in our lives be lengthy to produce a lasting impact? How does an effective mentor balance words and actions, information and broader insight to help create change? How can we best honor our mentors and pass on the gifts they have given us? What do the transformational individuals we have encountered teach us about becoming role models, inspirations and mentors ourselves? THE MENTOR THAT MATTERS does not offer a single answer to these queries. Instead, it offers an array of possibilities and perspectives that affirm the human capacity to change, grow, connect, and make a lasting mark on the world. The Mentor that Matters will become go-to reading for anyone interested in personal growth, teaching in all of its different forms, or the trajectory of lives of achievement. It will also inspire readers to celebrate the richness of their own life journeys, remember their most extraordinary teachers, and continue to reach for opportunities to become “mentors that matter” themselves.
Recommended by Susan Mazza
by Michael Bungay Stanier·You?
by Michael Bungay Stanier·You?
In Michael Bungay Stanier's The Coaching Habit, coaching becomes a regular, informal part of your day so managers and their teams can work less hard and have more impact. Drawing on years of experience training more than 10,000 busy managers from around the globe in practical, everyday coaching skills, Bungay Stanier reveals how to unlock your peoples' potential. He unpacks sevenessential coaching questions to demonstrate how--by saying less and asking more--you can develop coaching methods that produce great results. Get straight to the point in any conversation with The Kickstart Question Stay on track during any interaction with The Awe Question Save hours of time for yourself with The Lazy Question, and hours of time for others with The Strategic Question Get to the heart of any interpersonal or external challenge with The Focus Question and The Foundation Question Finally ensure others find your coaching as beneficial as you do with The Learning Question A fresh innovative take on the traditional how-to manual, the book combines insider information with research based in neuroscience and behavioural economics, together with interactive training tools to turnpractical advice into practiced habits. Witty and conversational, The Coaching Habit takes your work--and your workplace--from good to great. "Coaching is an art and it's far easier said than done. It takes courage to ask a question rather than offer up advice, provide and answer, or unleash a solution. giving another person the opportunity to find their own way, make their own mistakes, and create their own wisdom is both brave and vulnerable. In this practical and inspiring book, Michael shares seven transformative questions that can make a difference in how we lead and support. And he guides us through the tricky part - how to take this new information and turn it into habits and a daily practice." --Brené Brown, author of Rising Strong and Daring Greatly "Michael Bungay Stanier distills the essentials of coaching to seven core questions. And if you master his simple yet profound technique, you'll get a two-fer. You'll provide more effective support to your employeesand co-workers. And you may find that you become the ultimate coach for yourself." --Daniel H. Pink, author of To Sell Is Human and Drive "What can you do to become a better leader? Michael asks and answers this question by offering aspiring leaders seven thoughtful questions that will change their leadership habits. This book is full of practical,useful and interesting questions, ideas and tools that will guide any leader trying to be better." --Dave Ulrich, co-author of The Why of Work and The Leadership Code "Michael's intelligence, wit, articulateness and dedication to the craft of coaching shine forth in this brilliant how-to manual for anyone called to assist others. Even after four decades of my own experience in thisarena, The Coaching Habit has provided me with great takeaways." --David Allen, author of Getting Things Done "The Coaching Habit is funny, smart, practical, memorable and rounded in currentbehavioural science. I found it highly valuable for my own work and collaborations." --James Slezak, Executive Director of Strategy, New York Times
Recommended by Susan Mazza
by David J. Schwartz·You?
by David J. Schwartz·You?
This edition is cleanly formatted for easy reading. 12 point Garamond, 1.25 spacing. For decades millions of people have learned the secrets of success through David J. Shwartz's The Magic of Thinking Big. Achieve financial advancement, work promotions, a positive outlook on life, fulfilling relationships, and lasting happiness. Aim high, and think Big, and you will not only reach but surpass your goals, you will be a happier, bigger person with a bigger life.