20 Best-Selling User Behavior Books Millions Love

Discover best-selling User Behavior books recommended by experts like Alexis Ohanian, James Altucher, and Robert Cialdini, trusted voices in psychology and product management.

Alexis Ohanian
James Altucher
Jim Oshaughnessy
Raj Shamani
Ryan Holiday
Tony Hsieh
Charles Duhigg
Updated on June 27, 2025
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When millions of readers and top experts agree on a group of books, you know you’re looking at something special. User behavior, a field that shapes everything from marketing to product design, is no exception. These 20 best-selling books have stood out not just for their sales but because influential figures like Alexis Ohanian, co-founder of Reddit, and James Altucher, founder of Reset Inc, have vouched for their insights. Their endorsements highlight how these works offer frameworks that readers have repeatedly found valuable in understanding and shaping human actions.

Robert Cialdini, whose principles of influence have become a cornerstone in marketing and leadership, recommends several of these titles for their practical and ethical guidance on persuasion. Meanwhile, Thomas Erikson’s approachable personality models have helped leaders at IKEA and Microsoft refine communication across teams. The mix of academic rigor and real-world applications in these books has captured the attention of professionals ranging from startup founders to seasoned marketers.

While these popular books provide proven frameworks, readers seeking content tailored to their specific User Behavior needs might consider creating a personalized User Behavior book that combines these validated approaches. This option allows you to focus on the aspects most relevant to your goals and background, blending expert knowledge with your unique context for maximum impact.

Best for mastering social dynamics
James Altucher, founder and CEO of Reset Inc, emphasizes the value of Robert Greene’s latest work in understanding human behavior. He highlights Greene's consistent ability to illuminate complex social dynamics, recommending this book as a natural continuation of that insight. "Any book by Robert Greene is great so pick up his latest: 'The Laws of Human Nature'." This endorsement aligns with widespread appreciation for Greene’s skill in decoding motivations that shape our interactions.
JA

Recommended by James Altucher

Founder & CEO Reset Inc

@BrettSSimon Any book by Robert Greene is great so pick up his latest: "The Laws of Human Nature". (from X)

The Laws of Human Nature book cover

by Robert Greene··You?

2018·624 pages·User Behavior, Strategy, Psychology, Self-Control, Empathy

Robert Greene, known for his bestselling explorations of power and strategy, delves into the intricate motives behind human actions in this book. He guides you through recognizing unconscious drives, mastering self-control, and developing empathy to see beyond surface behavior. Drawing on historical figures like Martin Luther King Jr. and Queen Elizabeth I, Greene offers practical lessons on resisting conformity and cultivating your unique purpose. If you want to deepen your understanding of social dynamics and improve your influence in personal and professional relationships, this book provides a detailed framework for navigating complex human interactions.

New York Times Bestseller
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Best for practical personality insights
Publisher's Weekly, a respected voice in literature, highlights this book as "a useful guide to communicating with the uncommunicable ... clearly, dynamically presented and easy to grasp." Their endorsement underscores how Thomas Erikson’s insights align with what many readers experience—frustration trying to connect with others at work or home. This recommendation follows the book’s widespread popularity, showing how its practical approach to personality types helps you navigate daily interactions more smoothly. Booklist also supports the book’s broad appeal, noting its value not only for professionals but also parents and educators seeking better understanding.

Recommended by Publisher's Weekly

A useful guide to communicating with the uncommunicable ... clearly, dynamically presented and easy to grasp. (from Amazon)

Thomas Erikson's decades of experience working with executives at companies like IKEA and Microsoft led him to write this approachable guide to human behavior. You learn to identify four distinct personality types—Red, Blue, Green, and Yellow—and adapt your communication style accordingly, whether you're in meetings or managing conflicts. The book details practical techniques such as reading body language and crafting messages that resonate with each personality, backed by examples like how to handle abrasive coworkers or diffuse tension in teams. If you want to improve your social and professional interactions by understanding why people behave differently, this book offers clear frameworks without jargon.

Bestselling author of over 3 million copies sold
Translated into 42 languages
View on Amazon
Best for personal action plans
This AI-created book on user behavior is crafted based on your background, experience, and specific interests. By sharing what aspects of behavior you want to focus on and your unique challenges, the book is created to address exactly your goals. Personalizing content in this way ensures you explore the methods and ideas that matter most to you, making the learning process more relevant and effective. It’s a custom guide designed to help you master behavioral principles that fit your context perfectly.
2025·50-300 pages·User Behavior, Behavioral Psychology, Persuasion Techniques, Habit Formation, Decision Making

This tailored book explores user behavior through a personalized lens, combining widely validated methods with your unique interests and challenges. It examines how individuals interact with products and environments, revealing techniques that consistently drive effective outcomes. By focusing on your background and specific goals, the book offers a curated exploration of behavioral principles, decision-making patterns, and engagement tactics. You’ll gain insight into how to apply these concepts in ways that resonate with your particular context and objectives. The personalized content matches your interests with proven knowledge millions have found valuable, addressing topics from habit formation and persuasion to behavior change and user engagement. This focused approach encourages deeper understanding and practical application tailored just for you.

Tailored Guide
Behavioral Insights
1,000+ Happy Readers
Best for ethical persuasion techniques
Jim Oshaughnessy, founder and chairman of OSAM LLC, brings a sharp investor's eye to psychology and persuasion. He often recommends this book, noting, "Between a yes and a no, there's always a maybe. Here are some of the tricks of the trade people use to try to persuade you." His endorsement aligns with the widespread admiration this work has earned among business leaders and marketers. Professor Kalkyl, co-founder at Quartr Inc, adds that the book elegantly explains mental biases with real-world examples, confirming why it's favored by seasoned investors like Charlie Munger. This blend of scientific rigor and practical insight offers you a clearer lens on influence and decision-making.
JO

Recommended by Jim Oshaughnessy

Founder and Chairman, OSAM LLC

This is a great book that I recommend frequently. Between a yes and a no, there's always a maybe. Here are some of the tricks of the trade people use to try to persuade you. (from X)

When Robert B. Cialdini, a behavioral scientist with decades of research and over 230 publications, wrote Influence, he distilled 35 years of evidence-based study into principles that explain why people say yes. You’ll explore concepts like reciprocation, social proof, and scarcity through vivid stories and updated research, including a brand-new principle of unity. The book teaches not only how to ethically apply persuasion techniques in business and everyday life but also how to recognize and resist manipulative tactics. Whether you’re in marketing, leadership, or simply curious about human decision-making, this book offers concrete insights to sharpen your understanding of influence dynamics.

New York Times Bestseller
Author of 3+ bestselling books
Published by Harper Business
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Best for foundational influence principles
Raj Shamani, an investor and financial freedom speaker known for his insights on business and mindset, recommends this book for anyone engaging with people regularly. He highlights its relevance to public relations, sales, and marketing, emphasizing how Cialdini’s work aligns with practical business needs. "This is an amazing book for anyone that deals with people on a regular basis," he says, reflecting how the book deepened his understanding of influence and persuasion tactics used across industries.
RS

Recommended by Raj Shamani

Investor and financial freedom speaker

This is an amazing book for anyone that deals with people on a regular basis. It talks about public relations, sales, marketing, and any other business. (from X)

Influence: Science and Practice book cover

by Robert Cialdini··You?

2008·260 pages·Persuasion, Social Psychology, User Behavior, Influence, Marketing

Robert Cialdini's decades of experience in psychology and marketing led to this exploration of why people say "yes." You learn to recognize six key principles—reciprocation, consistency, social proof, liking, authority, and scarcity—that shape compliance in everyday interactions. The book blends experimental research with practical examples from sales and fundraising, providing insight into how influence operates in business and personal settings. If you're involved in marketing, negotiation, or any role requiring persuasion, this book offers a clear framework to understand and ethically apply influence tactics.

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Best for neuromarketing understanding
Martin Lindstrom was named one of Time Magazine's 100 most influential people of 2009 for his neuromarketing work. Advising giants like McDonald's and Microsoft, he spent years researching how the brain reacts to brands and ads. His findings challenge common beliefs about why you buy, revealing hidden subconscious influences and sensory triggers that marketers use to capture attention and loyalty.
Buyology: Truth and Lies About Why We Buy book cover

by Martin Lindstrom, Paco Underhill··You?

2008·241 pages·User Behavior, Marketing, Neuromarketing, Consumer Psychology, Brand Loyalty

What started as a groundbreaking neuromarketing study led Martin Lindstrom to uncover surprising truths about the subconscious forces shaping your buying decisions. You’ll explore how deeply ingrained rituals, sensory triggers like smell and touch, and even seemingly counterintuitive factors such as health warnings or sexual imagery influence consumer behavior beyond your conscious awareness. For example, Lindstrom reveals why "cool" brands activate primal instincts and how companies mimic religious rituals to win loyalty. If you’re intrigued by the psychology behind purchasing and want to understand how brands capture your attention and dollars, this book offers eye-opening insights grounded in scientific research.

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Best for personal action plans
This AI-created book on user behavior is tailored to your specific goals and background. It offers a focused pathway to building persuasion skills quickly by concentrating on what matters most to you. By combining proven knowledge with your unique interests, this book provides actionable steps designed to deliver real progress in 30 days. Customization here makes learning influence far more relevant and effective than one-size-fits-all guides.
2025·50-300 pages·User Behavior, Persuasion, Influence Techniques, Behavioral Triggers, Communication Skills

This tailored book on user behavior explores the dynamics of influence and persuasion, focusing on delivering rapid, personalized results within 30 days. It examines key principles behind human decision-making and social interaction, guiding you through step-by-step actions crafted to match your background and objectives. By blending widely validated insights with your unique interests, this book reveals how to build effective persuasion skills efficiently. The tailored content ensures that you engage deeply with topics most relevant to your goals, accelerating your learning and practical application in real-world scenarios. This personalized approach transforms broad theories into meaningful, actionable knowledge aligned with your personal journey.

AI-Tailored
Behavioral Precision
1,000+ Happy Readers
Best for timing persuasion strategies
Robert Cialdini, Regents’ Professor Emeritus of Psychology and Marketing at Arizona State University, brings decades of inspired field research on influence to this book. Known for selling over three million copies of his previous works, Cialdini explores how the moments before delivering a message—what he terms "pre-suasion"—can shape its impact. His extensive experience and leadership at Influence at Work underpin the practical strategies he presents, making this a valuable read for anyone seeking to ethically master the art of persuasion.
AK

Recommended by Alice Kemper

Award-winning sales and leadership consultant

2018·432 pages·Persuasion, User Behavior, Influence, Social Psychology, Marketing

Drawing from decades of research in social psychology and marketing, Robert Cialdini examines the subtle moments before communication that shape persuasion effectiveness. You’ll discover how shifting someone’s focus of attention—what Cialdini calls “pre-suasion”—can prime their receptivity to your message without changing the message itself. The book offers practical insights into influencing behavior across contexts, from online marketing to negotiations, illustrated through studies ranging from advertising imagery to historical examples like Berkshire Hathaway’s letters. If your work involves shaping decisions or messaging, this book equips you with tools to ethically prepare others to say “yes.”

New York Times Bestseller
Wall Street Journal Bestseller
Named Best Business Book by Financial Times
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Best for intuitive web usability
Laurent Bugnion, a software engineer and UX enthusiast at Microsoft, highlights the enduring relevance of this book in understanding user interfaces. He points out how the book challenged his views amid debates on command line usability, emphasizing its clear message that a good interface should never make users think unnecessarily. "There are better ways. It's called a user interface," he says, underscoring how Steve Krug’s insights remain vital for anyone aiming to design more intuitive digital experiences.
LB

Recommended by Laurent Bugnion

Software engineer and UX enthusiast at Microsoft

@DeborahKurata @ejpbruel @EmmaBostian There are better ways. It's called a user interface. Everyone is raging about command line but it's really counter intuitive. There's a reason why one of the best design book is called "Don't make me think" (from X)

Steve Krug's decades of experience consulting for clients like Apple and NPR shaped this approachable guide to web usability. You’ll learn why intuitive navigation matters and how to design websites that don’t make users pause or puzzle, with updated chapters covering mobile usability and practical examples. The author’s knack for explaining complex design principles through clear, illustrated advice makes it ideal if you want to improve user experience without jargon. Whether you’re a web designer or product manager, the book offers straightforward insights to help you create interfaces that users find natural and satisfying.

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Best for uncovering hidden social forces
Ryan Holiday, a media strategist and former marketing director at American Apparel, champions Jonah Berger’s work as among the most innovative in psychological research today. He values Berger’s ability to translate complex, counterintuitive insights into practical understanding, aligning perfectly with the widespread acclaim this book has received. Holiday’s endorsement reflects how the book reshaped his perspective on influence and decision-making. Alongside him, Tony Hsieh, former CEO of Zappos, highlights its utility for anyone looking to influence others or better grasp human behavior, underscoring the book’s broad relevance and appeal.
RH

Recommended by Ryan Holiday

Media strategist, former American Apparel marketing director

Jonah continues to be one of the most innovative psychological researchers publishing today. His insights are not only thought provoking and counter-intuitive, he manages to express them in a practical and pragmatic way. I'll read anything he writes—and use it too. (from Amazon)

2016·272 pages·User Behavior, Influence, Social Psychology, Decision Making, Consumer Behavior

What if everything you thought about your choices was influenced by forces you barely notice? Jonah Berger, a marketing professor at Wharton with a strong track record in social influence research, unpacks how subtle social forces shape decisions from the clothes you buy to your career path. You’ll learn to recognize when your behavior is being steered by others—sometimes in unexpected ways, like avoiding popular trends to assert individuality. Chapters dissect phenomena such as conformity, distinction, and mimicry, offering insight that benefits anyone curious about human behavior, marketers, and product designers alike. This isn’t just theory; it’s an invitation to see your actions in a new light and make more conscious decisions.

New York Times Bestseller
Published by Simon & Schuster
View on Amazon
Best for building habit-forming products
Nir Eyal, the author of this book and a recognized expert in behavioral design, shares insights grounded in his academic and consulting background. His recommendation, "Thanks for reading! So glad many of you have enjoyed it and found it helpful!", reflects how this book has resonated with a wide audience. The way Eyal breaks down the Hook Model has helped countless product managers and founders rethink engagement strategies. Additionally, Kathie Lee Gifford has also highlighted the value of this work, underscoring its broad appeal among creators who want to build lasting user habits.
NE

Recommended by Nir Eyal

Author, "Hooked" and behavioral design expert

Thanks for reading! So glad many of you have enjoyed it and found it helpful!

Hooked: How to Build Habit-Forming Products book cover

by Nir Eyal, Ryan Hoover··You?

2014·256 pages·User Behavior, Product Management, Technology, Habit Formation, Behavioral Psychology

Drawing from his experience teaching at Stanford and consulting startups, Nir Eyal developed a clear model explaining why certain products capture user attention and foster habits. You’ll learn the Hook Model, a four-step process that many popular apps use to bring users back repeatedly without aggressive advertising. The book offers practical examples, like how Twitter and Pinterest embed triggers and rewards to create engagement. If you're involved in product design, marketing, or entrepreneurship, this book gives you a grounded framework for understanding user habits and designing products that resonate.

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Best for customer-centric marketing
Victor Asemota, a creator and Africa partner at Alta Global Ventures, appreciates this book for its original thinking amid the evolving marketing landscape. His experience with digital marketing led him to value how the Eisenbergs and Davis address the challenge of persuading customers who often ignore traditional marketing. "It is the credits for Yahoo Search Marketing that made me laugh. Google buried everyone. Great book by the way. Promotes original thinking," he says, highlighting how the book challenges assumptions and offers fresh strategies for user behavior in marketing.
VA

Recommended by Victor Asemota

Creator and Africa Partner at Alta Global Ventures

It is the credits for Yahoo Search Marketing that made me laugh. Google buried everyone. Great book by the way. Promotes original thinking. I will search for a newer edition. (from X)

Waiting for Your Cat to Bark?: Persuading Customers When They Ignore Marketing book cover

by Bryan Eisenberg, Jeffrey Eisenberg, Lisa T. Davis·You?

2006·208 pages·Marketing, User Behavior, Persuasion, Behavioral Modeling, Persona Development

Bryan Eisenberg and Jeffrey Eisenberg, seasoned marketing strategists, teamed up with Lisa T. Davis to tackle the challenge marketers face when customers seem to ignore traditional messaging. Their concept of Persuasion Architecture guides you to anticipate how varied customer personas frame their needs and questions, helping you tailor multi-channel messaging more effectively. For example, the book breaks down how to create predictive behavior models, enabling more targeted campaigns. If you’re involved in marketing or product management and want to understand why customers resist typical pitches, this approach sharpens your ability to connect on their terms—not just yours.

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Best for mastering influence language
Seth Godin, a marketing thought leader and bestselling author, highlights the inevitability of the customer's growing power in business. He recommends "Words That Change Minds" as a clear guide to understanding this shift, appreciating how Shelle Rose Charvet precisely explains the new dynamics of influence. This book helped him rethink how language shapes customer relationships and decision-making. Similarly, Jack Canfield, co-author of the Chicken Soup for the Soul series, praises the book's clarity in revealing what truly motivates people, noting its respectful approach to communication and management.
SG

Recommended by Seth Godin

Marketing thought leader and bestselling author

The shift in power to the customer is now a certainty. In her engaging book, Shelle lays out precisely what's going on and how to think about it. (from Amazon)

After analyzing decades of communication and motivation research, Shelle Rose Charvet developed a method that helps you break through the invisible barriers people put up to protect themselves from unwanted influence. This book teaches you how to identify the unique language patterns that resonate with different individuals, allowing you to tailor your communication to their subconscious motivations. You’ll gain insights into decoding blocks in conversations and learn how to build rapport that fosters genuine trust, whether in sales, management, or personal relationships. If you want to influence without manipulation and understand why people respond the way they do, this book guides you through practical techniques based on the Language and Behavior Profile framework.

International Bestseller in 15 Languages
Author of multiple bestselling editions
View on Amazon
Best for effective persona application
The Essential Persona Lifecycle offers a focused, practical approach to creating and using personas that helps product teams become more user-centered. This guide breaks down the process into five phases, providing clear tools and methods to build personas, share insights effectively, and measure their impact throughout product development. Its straightforward style makes it accessible for teams that want to apply personas without wading through extensive theory, making it a valuable companion for those aiming to ground their design decisions in real user behavior.
2010·240 pages·User Behavior, Product Design, Persona Development, Team Collaboration, Product Development

Unlike most books that delve deeply into theory, this guide by Tamara Adlin and John Pruitt cuts straight to the point with practical tools to build and apply personas effectively within product design teams. You’ll move through the five phases of the persona lifecycle—from initial planning and creating personas to sharing insights and measuring impact—with clear instructions on what to do and when. For instance, the chapters on "Birth and Maturation" focus on strategic communication to ensure your team understands user needs at the right moments. If you want a straightforward, no-frills manual that helps your team become genuinely user-centered, this book fits that role well, though it’s less about why and more about how.

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Best for behavior-driven marketing
Will Leach is founder and CEO of Mindstate Group and a recognized expert in behavioral research with over 25 years of experience. His book stems from deep expertise in subconscious mindstate research and practical applications in marketing. He teaches behavioral design at SMU's Cox School of Business and Texas A&M, advising leading companies on boosting marketing effectiveness through science. This background positions him uniquely to guide you in navigating the nonconscious filters consumers apply, helping you craft marketing that truly resonates and drives action.
DB

Recommended by Douglas Burdett

Host of The Marketing Book Podcast

2018·260 pages·Marketing, Behavioral Psychology, User Behavior, Behavior Design, Consumer Psychology

After analyzing extensive research on subconscious decision-making, Will Leach developed a method to crack the nonconscious filters consumers use daily. With his Mindstate Behavioral Model, you learn to craft marketing messages that tap into temporary emotional states, compelling attention and action. The book walks you through identifying and activating these 'mindstates' to influence purchase behavior, with clear examples on behaviorally optimized messaging. This is ideal if you want to move beyond traditional marketing tactics and truly understand how behavior psychology shapes buying. However, if you're seeking purely digital marketing tips, this psychological approach might feel more conceptual than tactical.

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Best for aligning design with behavior
Indi Young is a researcher and one of the founders of Adaptive Path, with a deep focus on inclusive product strategy and user-centered design. Her work pioneering mental model diagrams and opportunity maps informs this book, which aims to help you align design strategy with genuine human behavior. Her background coaching and teaching has clearly shaped a book that is both practical and thoughtful, grounded in real-world application rather than theory alone.
DK

Recommended by David Kadavy

Author of Design for Hackers, podcast host

2011·299 pages·User Behavior, Design Strategy, Mental Models, Opportunity Mapping, Inclusive Design

Indi Young's extensive experience as a researcher and co-founder of Adaptive Path shapes this book into a practical guide for understanding the motivations behind user actions. You learn to map mental models—how users think and why they behave as they do—which informs more strategic design choices. For example, the book walks you through creating opportunity maps that reveal unmet needs. If your work involves design strategy or product management, this book offers insights to align your approach with authentic human behavior, helping you avoid assumptions and design with clarity.

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Best for digital behavior change
Bill Slawski, Director of SEO Research at GoFish Digital with decades of experience in search and semantic web, highlights this book's influence on understanding website credibility. In his words, "The Professor running the Stanford Persuasive Technology Laboratory when their Credibility Guidelines were created in 2002, wrote a book on credibility in websites which was interesting reading." His endorsement reflects how the book reshaped thinking about digital influence, aligning expert insight with widespread reader interest in the power of persuasive technology.
BS

Recommended by Bill Slawski

Director of SEO Research at GoFish Digital

The Professor running the Stanford Persuasive Technology Laboratory when their Credibility Guidelines were created in 2002, wrote a book on credibility in websites which was interesting reading. It can be found: (from X)

2002·312 pages·User Behavior, Technology, Marketing, Persuasion, Behavior Change

When B.J. Fogg first articulated the concept of "Captology," he opened a new frontier in understanding how digital tools influence human behavior. Drawing on nearly a decade of research at Stanford's Persuasive Technology Lab, the book breaks down how websites, apps, and devices can subtly shape decisions—from quitting smoking to choosing insurance. You'll find detailed case studies illustrating different persuasion techniques and ethical considerations, especially in chapters addressing design principles and user motivation. If you’re involved in technology design, marketing, or research, this book arms you with a nuanced lens to evaluate both the power and responsibility of persuasive digital experiences.

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Best for startup customer insights
Giff Constable brings a wealth of startup expertise to this book, having successfully built and sold multiple companies while leading innovation projects for major organizations like the Mayo Clinic and Time Inc. His experience as CEO of Neo, a globally recognized innovation consulting firm, grounds the book’s practical approach to customer development. Constable wrote this after years of seeing entrepreneurs struggle to connect with their customers effectively, aiming to provide a straightforward guide to mastering customer interviews. This book has become a staple in university courses and accelerator programs worldwide, reflecting its lasting impact on how startups understand user behavior.
RC

Recommended by Ron Conway

Angel Investor, Philanthropist

Talking to Humans: Success starts with understanding your customers book cover

by Giff Constable, Frank Rimalovski, Tom Fishburne··You?

Giff Constable, a serial entrepreneur and innovation consultant, draws on his extensive startup experience to demystify customer development in this concise guide. You'll learn how to conduct effective customer interviews, identify suitable candidates, and translate insights into actionable improvements—skills crucial for shaping products that truly meet user needs. The book offers practical frameworks, like structuring conversations and avoiding common pitfalls, making it particularly useful for startup founders and product managers aiming to validate assumptions early. While brief, its focused approach suits anyone needing a clear pathway to understanding their customers beyond surface metrics.

Award-Winning Book
Standard Reading in Accelerators
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Best for user research techniques
Elizabeth Goodman works to inform and inspire the future of interaction design, bringing experience from Intel, Yahoo!, and Fuji Xerox. Now a PhD candidate at Berkeley with a masters from NYU's Interactive Telecommunications Program, she combines academic rigor with practical expertise. This book reflects her deep involvement in user research, offering techniques shaped by real industry challenges and evolving technologies to help you better understand and serve your users.
Observing the User Experience: A Practitioner's Guide to User Research book cover

by Elizabeth Goodman Ph.D. School of Information University of California Berkeley, Mike Kuniavsky··You?

2012·608 pages·User Experience, User Behavior, Product Development, Usability Testing, Observational Research

What makes this book different from others in user research is how Elizabeth Goodman and Mike Kuniavsky directly address the disconnect between assumptions about users and their actual behaviors. Drawing from Goodman's experience at Intel, Yahoo!, and Fuji Xerox, the book offers detailed guidance on 13 user research techniques, including newer methods like diary studies and remote research. You gain practical skills for integrating user insights into product design under real-world constraints like tight budgets and schedules. If you're designing digital products and want to ground your decisions in solid user data, this book equips you with the tools and confidence to do so effectively.

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Best for leveraging user innovation
Wolfgang Blau, President of Condé Nast International, points to this book as a key resource on understanding user behavior's role in product success. His endorsement aligns with widespread appreciation for how the book reveals growth opportunities through customer adaptation. Blau highlights its relevance for anyone grappling with digital product challenges, noting how this perspective shifted his approach to innovation: "Great book on that topic." The insights here resonate strongly with professionals aiming to harness user-driven change.
WB

Recommended by Wolfgang Blau

President of Condé Nast International

@jandersonQZ great book on that topic: (from X)

2013·200 pages·User Behavior, Product Management, Growth, Customer Experience, Innovation

When M. Fisher and M. Abbott explored how customers often repurpose products in unexpected ways, they uncovered a powerful growth lever that many companies overlook. The book delves into how embracing and learning from customer misbehavior—such as adapting online features beyond intended uses—can spark innovation and viral expansion. You’ll find detailed discussions about fostering flexibility in product design and encouraging user-driven customization, which benefits product managers and marketers eager to deepen engagement. The authors make a strong case that allowing customers to reshape the product experience not only drives growth but also reveals untapped opportunities, making this a practical read for those shaping digital products.

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Best for embedding UX culture
Institutionalization of UX offers a unique, methodical approach to evolving user experience from a single project focus into an organizational habit. Eric Schaffer, drawing on years of consulting and practical application, outlines the necessary infrastructure, staffing, and governance to foster sustained UX excellence. The book’s enduring appeal lies in its clear guidance for executives and teams committed to embedding user-centered design into their company’s DNA. With Apala Lahiri’s contribution on cultural challenges in international settings, it provides a well-rounded manual for developing mature UX practices that truly resonate with diverse users.
2013·319 pages·User Experience, User Behavior, Organizational Change, Design Governance, UX Strategy

Eric Schaffer’s decades of experience in usability engineering underpin this guide, offering a clear roadmap to embed user-centered design into enterprise culture. The book drills down into how to structure organizations, staff teams, and implement governance to sustain UX practices, supplemented by Apala Lahiri’s insights on managing cultural differences in global contexts. You’ll learn frameworks to make UX processes faster and more effective, including case studies illustrating common pitfalls and milestones. This book suits executives, managers, and engineers aiming to shift UX from isolated projects to a core organizational capability.

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Best for behavior-driven product design
Chelsea Krost, a marketing expert and host of MillennialTalk, highlights this book as a standout in understanding user behavior. She shared her enthusiasm after a lively discussion featuring Matt Wallaert, praising his deep expertise. Her recommendation reflects how the book resonates with those eager to master behavioral insights within product design. As she put it, "Matt Wallaert's knowledge and expertise are truly inspirational!" This book has helped her and many others reframe how products can genuinely influence change.
CK

Recommended by Chelsea Krost

Marketing expert and MillennialTalk host

Thank you MillennialTalk crew for such a great chat tonight! Loved seeing all of the insight you shared tonight. Matt Wallaert's knowledge and expertise are truly inspirational! Everyone be sure to check out his new book. See you next time. (from X)

2019·256 pages·User Behavior, Product Design, Behavioral Science, Product Development, Behavior Change

What if everything you knew about product design was wrong? Matt Wallaert, blending his behavioral science expertise with tech leadership at Microsoft and Clover Health, argues that success hinges on starting with the desired behavior change, not the product features. You’ll learn how to identify what people want to do, why they don’t do it, and how to create products that close that gap—illustrated by insights ranging from Uber's rise to the unexpected appeal of Flamin' Hot Cheetos. This book suits product managers and designers ready to rethink how products influence user behavior and create meaningful impact.

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Conclusion

This collection of 20 best-selling User Behavior books reveals a few clear themes: the power of ethical influence, the importance of understanding subconscious drivers, and the value of practical frameworks that bridge theory and application. If you prefer proven methods grounded in social psychology, starting with Robert Cialdini’s works like "Influence" and "Pre-Suasion" will provide a solid foundation. For those interested in product design and habit formation, Nir Eyal’s "Hooked" and Matt Wallaert’s "Start at the End" offer actionable insights.

Pairing books like "Surrounded by Idiots" with "Words That Change Minds" can deepen your communication skills by addressing personality types and language patterns together. Alternatively, you can create a personalized User Behavior book to combine proven methods with your unique needs and fast-track your learning.

These widely adopted approaches have helped countless readers succeed by providing clarity on complex user dynamics. Whether you’re shaping marketing campaigns, designing products, or leading teams, this trusted selection offers the insights and tools to understand and influence behavior effectively.

Frequently Asked Questions

I'm overwhelmed by choice – which book should I start with?

Start with a classic like Robert Cialdini’s "Influence" for foundational understanding of persuasion. It sets a strong base before exploring specialized topics like habit formation or persona development.

Are these books too advanced for someone new to User Behavior?

Not at all. Many titles, such as "Surrounded by Idiots" and "Don't Make Me Think," offer accessible insights suitable for beginners eager to grasp core concepts quickly.

Do I really need to read all of these, or can I just pick one?

You can pick based on your goals — for marketing, "Buyology" is great; for product design, "Hooked" shines. Each book offers distinct strengths focusing on different aspects of user behavior.

Which books focus more on theory vs. practical application?

Books like "Mental Models" and "The Laws of Human Nature" lean toward theory, while "Talking to Humans" and "Waiting for Your Cat to Bark?" emphasize practical steps you can implement immediately.

Are there any books here that contradict each other?

Not really. While approaches vary, these books complement each other by addressing different layers of behavior, from psychological drivers to communication techniques.

How can I get User Behavior insights tailored to my specific needs?

While expert books offer broad frameworks, personalized User Behavior books tailor content to your background and goals, blending proven methods with your unique context. Learn more here.

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